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Patient financial policy
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- IL MedicaidAetna Better Health
- IL MedicaidBlue Cross Community
Last updated: November 6, 2026
We want you to understand your costs before treatment. This policy explains how payment works at Bliss Dental Center.
Estimates
Before treatment beyond your exam, we give you a written estimate. Estimates are based on your exam, X-rays and the benefit information your insurance company provides. They are our best estimate, not a guarantee: your final cost can change if treatment changes or your insurance pays differently than expected.
Insurance
- As a courtesy, we verify your benefits and file claims with your PPO or Illinois Medicaid plan.
- Your insurance is a contract between you and your insurer. You are responsible for any amount your plan does not pay, including deductibles, co-insurance, frequency limits, waiting periods and annual maximums.
- Please bring your current insurance card and photo ID to each visit and tell us about any changes.
- Illinois Medicaid patients are not charged for covered services, except as the program allows. If a service is not covered, we tell you before treatment and ask for your written agreement.
Payment
Your estimated share is due at the time of service. We accept cash, major credit and debit cards, and FSA/HSA cards. Monthly payment options are available through Cherry and CareCredit, subject to credit approval and the lender’s terms.
Balances
After your insurance pays, we send a statement for any remaining balance, due within 30 days. If you have trouble paying, call us at (630) 549-7916 and we’ll work with you. Accounts that remain unpaid may be referred to a collection agency.
Specials and discounts
Specials can’t be combined with insurance or other offers or applied to prior balances, and offers marked free or discounted are not valid for patients covered by Medicaid, Medicare or other government health programs. See our terms for details.
Cancellations and missed appointments
Changes are free up to 24 hours before your appointment. Cancellations with less than 24 hours’ notice and missed appointments may be subject to a $50 fee, which is not billed to insurance.
Minors
The parent or guardian who brings a child to the appointment is responsible for payment for that visit.
Questions
Call (630) 549-7916 or ask our front desk. We’re happy to explain any bill or estimate.
Patient stories
Loved by St. Charles patients.
“Hadn't been to a dentist in a very long time. Everyone was so nice & non-judgmental. I appreciate it so much — very nice & very clean.”
“I went for a second opinion. The procedure I needed cost me $1,300 less here — and I felt comfortable and listened to the whole time.”
“The only dentist I trust — the team is caring and provides 1-on-1 attention! If you live in the St. Charles or Geneva area, there's no better dentist!”